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MeterNet Corporation uses this Support Page as part of
our commitment to customer satisfaction. Check Here for the Latest System Updates, and do not hesitate to contact us for further help. Click Here for SimpleBox Help and Frequently Asked Questions Update May, 2001: New Online Support Page and FAQ uploaded. Click Here Any questions, contact: support@meternet.com Update March, 2001: Nationwide, system is functional with no known issues. Any questions, contact: support@meternet.com IMPORTANT NEWS December 1, 2000: MeterNet is making some big changes with stbMail.com. Due to unexpected heavy abuse by a handful of bulk email spammers, MeterNet will immediately discontinue providing webmail services under the stbMail domain. We regret that we are no longer able to provide this free service. Moving forward, you will be able to link to Industry Leading providers of Mail and Calendar services from the opening stbMail navigation bar. Important: Any files or data stored in your current stbMail account will not be saved and will be lost. Plan now to backup any data today that you may want to save. The changeover to the new stbMail system is expected to be completed by Tuesday December 5,2000. We appreciate your patience during this transition and apologize for the convenience. Any questions, contact us: support@meternet.com Update September 1, 2000: MeterNet is planning some big changes with stbMail.com. Important: Any files or data stored in your current stbMail account will not be saved and will be lost. Plan now to backup any data today that you may want to save. The changeover to the new stbMail system is expected to be completed by November 30,2000. We appreciate your patience during this transition and apologize for the convenience. Any questions, contact us: support@meternet.com Update June 14, 2000: Important Note when Composing Mail for users with MeterNet Set Top Model #wb6440 or #wb6489: After you have input your text into the "Type your Mail here" section, hit the F1 / Menu / Input key on the wireless keyboard to input the text and complete your mail. Any questions, contact: support@meternet.com Update June 12, 2000: We are in process to integrate our MY PHOTOS feature with a major film developer...more news coming soon. Meanwhile, feel free to use the MY PHOTOS section to store up to 20MB of any type of files you desire (subject to our standard TOS, of course)- any questions, contact us: support@meternet.com Update March 6, 2000: We have recoded and updated the entire stbMail.com site to correct problems that WebTV users were experiencing. We appreciate everyone's input and patience. Please send feedback - positive or negative - to support@meternet.com This page provides support and information for MeterNet Set Top devices and these websites: http://simplebox.com http://stbmail.com Contacting UsIf you have any questions,you can contact |
Customer Support Team MeterNet Corporation 100 West Grove Street #360 Reno, NV 89509 Telephone 562-989-7880 support@meternet.com